moradokq Contact Us

Legal Document

Privacy Policy

moradokq is committed to handling personal information with care and discretion. This policy sets out what information we collect, how it is used, and the choices available to you. It applies to all personal data processed in connection with our inheritance law services.

Last Updated: 24 April 2025  ·  Effective: 24 April 2025

Section 01

Data Collection

We collect personal information when you submit an enquiry form on our website, correspond with us by telephone or email, or instruct us in connection with a legal matter. The categories of information we may collect include:

  • Identity information: your name and any names of family members relevant to your enquiry.
  • Contact information: email address, telephone number, and postal address where provided.
  • Matter information: details of your estate, family circumstances, or legal question, to the extent you choose to share them.
  • Technical information: IP address, browser type, and pages visited, collected automatically when you use our website.

Legal basis for processing. We process personal data on the basis of your consent (enquiry form submissions), performance of a contract (where you instruct us), and our legitimate interest in maintaining the security and proper operation of this website. We retain personal data for a period of five years from the conclusion of any matter, or three years from the date of an enquiry that did not proceed to instruction, after which records are securely destroyed.

Section 02

How We Use Your Data

Personal information collected through this website or in the course of providing our services is used for the following purposes:

  • Responding to your enquiries and scheduling consultations.
  • Preparing and delivering the legal services you have requested.
  • Maintaining the records required of a law practice under applicable Thai regulations.
  • Improving the quality and accessibility of our website.

We do not sell or share personal information with third parties for marketing purposes. Where we engage service providers (such as secure document storage or email delivery), those providers are required to handle data in accordance with this policy and applicable law. We will disclose information where required by law or by a competent authority.

Section 03

Data Protection Measures

We maintain appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. These include:

  • Encrypted transmission of data between your browser and our servers (TLS).
  • Access to client records restricted to authorised personnel with a professional obligation of confidentiality.
  • Regular review of access permissions and system security.
  • Physical and electronic security of our premises and document storage.

In the event of a data breach that is likely to affect your rights or interests, we will notify you and, where required, the relevant supervisory authority within the periods specified under applicable Thai data protection law (the Personal Data Protection Act B.E. 2562).

Section 04

Cookies

Our website uses cookies and similar technologies to support its basic operation and to understand how visitors use it. Cookies are small text files stored on your device. We use the following categories:

  • Essential cookies: required for the website to function correctly. These cannot be disabled.
  • Analytics cookies: help us understand which pages are visited and how visitors navigate the site. Used only with your consent.
  • Preference cookies: remember choices you have made, such as your cookie consent decision.

For full details and to manage your preferences, please see our Cookie Policy.

Section 05

Your Rights

Under the Personal Data Protection Act B.E. 2562 (Thailand) and, where applicable, equivalent legislation, you have the following rights in relation to your personal data:

  • Access: you may request a copy of the personal information we hold about you.
  • Rectification: you may ask us to correct inaccurate or incomplete information.
  • Erasure: you may request that we delete your personal data where we no longer have a legal basis to retain it.
  • Portability: you may request a copy of data provided by you in a structured, commonly used format.
  • Objection: you may object to processing based on our legitimate interests.
  • Withdrawal of consent: where processing is based on consent, you may withdraw it at any time without affecting processing already carried out.

To exercise any of these rights, please write to us at [email protected]. We will respond within thirty days. If you are not satisfied with our response, you may lodge a complaint with Thailand's Personal Data Protection Committee or the relevant supervisory authority in your jurisdiction.

Section 06

Third-Party Links

Our website may contain links to external websites that are not operated by moradokq. We have no control over the content or privacy practices of those sites and are not responsible for the way they handle personal information. We encourage you to review the privacy policy of any external site you visit.

Section 07

Children's Privacy

Our services are directed to adults aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If you believe that a minor has provided personal information to us, please contact us and we will arrange for its prompt deletion.

Section 08

Policy Updates

We review and update this policy periodically to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. Continued use of our website following an update constitutes your acknowledgment of the revised policy.

Section 09

Contact for Data Enquiries

For questions about this policy or to exercise your data rights, please contact our data controller:

moradokq

215/9 Si Phraya Road, Maha Phruettharam, Bang Rak, Bangkok 10500

[email protected]

+66 2 384 6921